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Integritetspolicy

Privacy Policy for No Connection AB

At No Connection, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, submit a booking inquiry, book accommodation, a retreat, or an experience, or sign up for our newsletter.

1. Data Controller

The data controller responsible for the processing of your personal data is:

No Connection AB
Company registration number: 559479-8307
Address: Sandstensvägen 15, 796 30 Älvdalen, Sweden
Email: info@no-connection.se
Phone: +46 72 033 76 71

2. What Personal Data We Collect

Depending on how you use our website and services, we may collect the following personal data:

  • name

  • email address

  • phone number

  • address and invoicing details

  • booking information, such as dates, number of participants, and preferences

  • communications you send to us via forms or email

  • payment-related information to the extent necessary to process your booking

  • technical information about your visit to our website, such as IP address, browser type, device type, and usage data

  • information about allergies, dietary requirements, or other needs that you choose to share with us before a stay or an arrangement

3. Why We Process Your Personal Data

We process your personal data in order to:

  • manage booking inquiries and bookings

  • send booking confirmations, practical information, and invoices

  • communicate with you before, during, and after your stay or arrangement

  • tailor your stay based on the information you provide, such as dietary requirements or practical needs

  • provide customer service and handle questions, complaints, or claims

  • send newsletters and marketing communications if you have chosen to receive them

  • improve our website, its functionality, and the user experience

  • comply with legal obligations, such as accounting requirements

4. Legal Basis for Processing

We process your personal data on the basis of the following legal grounds:

Contract
When the processing is necessary to handle your booking or your inquiry before entering into an agreement.

Legal obligation
When we are required to retain certain information under applicable law, such as accounting legislation.

Legitimate interest
When we need to process personal data in order to provide services, manage our business, or improve our website.

Consent
When you have voluntarily given your consent, for example for newsletters or non-essential cookies.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy or for as long as we are required to do so by law.

For example, this may mean that:

  • booking and customer data are stored for as long as needed to fulfil the agreement and manage any follow-up matters

  • data included in accounting records are retained for as long as required by law

  • newsletter data are retained until you withdraw your consent or unsubscribe

  • data submitted through contact forms are retained for as long as needed to handle your inquiry

6. Sharing of Personal Data

We may share your personal data with service providers that help us operate our business, such as:

  • web hosting providers or website platforms

  • booking systems

  • payment providers

  • invoicing or accounting systems

  • email or newsletter service providers

  • analytics tools for website statistics

  • partners who need certain information in order to carry out your booking or activity

We only share personal data to the extent necessary and ensure that such providers process the data securely and in accordance with applicable law.

7. Transfers Outside the EU or EEA

If we use service providers that process personal data outside the EU or EEA, this will only take place with appropriate safeguards in accordance with applicable data protection legislation.

8. Cookies and Similar Technologies

We use cookies and similar technologies on our website. More information is available in our Cookie Policy.

9. Your Rights

Under the GDPR, you have the right to:

  • receive information about how we process your personal data

  • request access to the personal data we hold about you

  • request correction of inaccurate personal data

  • request deletion of your personal data in certain circumstances

  • request restriction of processing in certain circumstances

  • object to processing based on legitimate interests

  • receive your personal data in a portable format in certain circumstances

  • withdraw your consent where processing is based on consent

If you would like to exercise any of your rights, please contact us at info@no-connection.se.

10. Complaints

If you believe that we process your personal data in violation of applicable law, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

11. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or unlawful alteration.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, together with the date of the most recent update.

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